Rocco

You can update your phone number and email in the mobile app from the Profile tab.

Go to the login screen. Click "Forgot Password." Follow the instructions sent to your email.

Chat: Sign into the app to speak to our chat bot. Email: Contact hello@roccoapp.com to speak to an agent. Help Center: Browse FAQs and troubleshooting guides.

We offer a transparent pricing model with:$8.99 monthly subscription feeOptional express transfer fees between $2.99 - $14.99 for instant cash advance delivery. You must wait up to two (2) business...

Personal Finance Services – A suite of services and features related to tracking your spending, receiving alerts when you are at high risk of a bank overdraft, and viewing your bank account balanc...

You can cancel anytime in the mobile app from the Billing section of the Profile tab.

We support most major U.S. banks. To qualify for a cash advance, your linked bank account must: Have at least 60 days of transaction history. Have at least three (3) recurring direct deposits from...

Ensure your login credentials are correct. Check if your bank has two-factor authentication enabled. Try reconnecting your bank account in the app after a few hours. Contact support if issues pers...

Your repayment of your cash advance will typically be processed with your debit card on file and will settle within one business day. However, if we are unable to process your debit card for reason...

Insufficient funds Bank account closed or changed Payment blocked by your bank Other reasons such as lost or stolen debit card