Rocco

Insufficient funds Bank account closed or changed Payment blocked by your bank Other reasons such as lost or stolen debit card

If you believe a charge is incorrect, contact our support team with your transaction details. Note that refunds of subscription fees are not granted for not qualifying for a cash advance.

Limits range from $20 to $250 depending on eligibility. Not all subscribers will be eligible for a cash advance.

Your eligibility is determined by analyzing your linked bank account. Rocco considers a variety of factors including: A minimum 60-day history of transactions in your linked bank At least three (3...

Open the app and navigate to the "Cash Advance" tab. Press the red ‘Get Cash’ button. Select the amount you'd like to request. Choose your preferred deposit method (instant or standard transfer). ...

Instant Transfer: Funds arrive within minutes (fees apply). Standard ACH Deposit: Funds arrive within two (2) business days.

Repayments are automatically deducted from your linked bank account on or after the due date of your cash advance, which is typically your next payday.

Yes, you can change your due date from within the Profile tab of the mobile app. Note that only one due date extension is permitted per cash advance.

If your repayment fails due to insufficient funds, we will attempt to retry the payment at a later time. Repeat failures may impact your eligibility for future advances.

Yes! You can manually repay your advance before your due date from within the app.