Rocco
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Why can my paycheck not be verified?
Why couldn't my income be verified?Verified income is one of several factors that determine eligibility for a cash advance. If we couldn't verify yours, the steps below address the most common caus...
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How to update personal information
You can update your phone number and email in the mobile app from the Profile tab.
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How to reset your password
Go to the login screen. Click "Forgot Password." Follow the instructions sent to your email.
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How to reach customer support
Chat: Sign into the app to speak to our chat bot. Email: Contact hello@roccoapp.com to speak to an agent. Help Center: Browse FAQs and troubleshooting guides.